Caring For You is Our Priority
Your well-being is important to us. The Hansel Auto Group is closely monitoring the status of COVID-19 and has protocols and procedures in place to meet the latest guidelines. We are open and doing everything we can to keep our customers, employees and community safe and healthy.
For our Employees & Customers:
-Our employees have been supplied with masks and are required to wear one daily.
-Disposable masks are available for customers if needed.
-We are actively practicing social distancing between employees and with customers using the ‘6 foot rule.
-We continuously clean our work areas with sanitizer as required by the County throughout the day.
-Temperature checks are conducted to verily employee’s temperature below 100.0 F before working.
-New and Used Vehicles are sanitized after every use and marked with this sticker
-We offer a no-contact buying experience with free pickup and delivery service with:
-Solo Test Drives
-Communication over the phone, through email or text in order to provide the information you need quickly and efficiently.
-Our Service Advisor workstations have been equipped with Plexiglas barriers.
-Our service technicians are wearing masks and gloves, adding a protective seat cover on passenger seats,
sanitizing steering wheels and applying steering wheel covers prior to returning a vehicle to customers.
-Customers may drop-off their vehicle key in our “early bird/night owl” box located in the service drives. Drop-off
your vehicle and keys during or after hours by filling out a form and placing your keys in an envelope.
-Serviced vehicles are sanitized after every use and marked with this sticker
We will continue monitoring the coronavirus (COVID-19) updates, and will respond based on the advice of governments, public health authorities, and
President, Hansel Auto Group